Q: We currently have AT & T for our phone line. We also have AT & T as our high speed internet. If we go with the VOIPo service, we may cancel any phone service AT & T and keep the Internet AT & T
Source: David Davies on flickr
a: Although you should check with aT & T to be safe, yes, you should be able to cancel your phone service right and keep the Internet connection to use with the VoIP service. The only complication with this is if you have a DSL internet connection. DSL service can be delivered in two ways: on your landline with the phone, or as a "dry loop" on a line without a telephone connection. If your DSL arrives on the telephone line as well as your fixed line connection, you may have problems carrying your VoIP number and the cancellation of the phone part of your contract with AT & T. If you have Internet cable or other type of broadband connection, you should not encounter this problem.
To separate your AT & T DSL service and cancel phone game without losing your Internet connection, you may need to decouple your service before beginning the porting your number to VOIPo. Did AT & T you move to a separate phone service and a dry loop DSL connection before you ask VOIPo to start transferring your number. Then when you wear your number, just your phone service should be canceled, not your Internet connection. If you say AT & T is what you intend to do, you may experience some resistance from them, but this process is usually possible. Remember to completely separate your phone and Internet service with AT & T before initiating a VoIP service and start the transfer number. You should not cancel the phone service with AT & T until you started porting with VOIPo as off number can not be worn.
If you have further questions about the VoIP service, see our comparison chart, the FAQ section or blog previous posts. You can also leave a comment below.